Real customer story shared with consent. Name changed for privacy.
The Situation
Daniel suffers from occasional severe migraines triggered by screen time. Despite IBM’s flexible WFH policy, he still needs to document sick days for leave tracking. One Tuesday, a 10/10 migraine made screen work impossible.
The Challenge
Daniel needed an MC by end of day for his team’s HR system. Visiting a clinic with bright fluorescent lights would worsen his migraine. Most walk-in clinics required 1-2 hour waits.
The Solution: DrCertificate Online Medical Certificate
He completed DrCertificate’s form in a darkened room. He reported throbbing 1-sided pain, sensitivity to light and sound, and duration of 2-4 days history. A PRC doctor issued a same-day 1-day sick leave certificate.
The Outcome
Daniel received the MC via email in 25 minutes. IBM’s HR system accepted it. He rested in a dark room and returned the next day. He now uses DrCertificate as his go-to for migraine days.
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Related Sick Leave Services
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More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
