Real customer story shared with consent. Name changed for privacy.
The Situation
After a stressful quarter-end reporting cycle, Roman experienced severe upper abdominal pain, burning sensation, and nausea after meals. His GP had previously diagnosed him with gastritis.
The Challenge
Roman’s gastritis flared up overnight. He needed 2 days to follow his prescribed regimen (PPI meds, bland diet) and recover. IBM Cebu policy requires MC for 2+ day absences.
The Solution: DrCertificate Online Medical Certificate
Roman used DrCertificate for a fast teleconsultation. He described burning upper abdominal pain, pain after meals, and his gastritis history. A licensed doctor issued a 2-day sick leave certificate.
The Outcome
Certificate issued in under 30 minutes. Roman recovered fully in 2 days, submitted the MC to HR, and returned to work. He now knows how to document flare-ups quickly.
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Related Sick Leave Services
View our Sick Leave service in Cebu City or explore all medical certificates available in Cebu City.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
