Real customer story shared with consent. Name changed for privacy.
The Situation
Aldrin developed adult-onset chicken pox with fever, severe itching, and spots across his body. Doctors advised 7 days isolation to prevent spreading to coworkers.
The Challenge
Being contagious, Aldrin could not visit clinics in person. Startek required MC for extended leave and mandated isolation for infectious diseases.
The Solution: DrCertificate Online Medical Certificate
Aldrin’s wife helped him submit DrCertificate’s form. He described his rash, fever, and physician’s isolation advisory. A PRC doctor issued a 7-day sick leave certificate.
The Outcome
Aldrin’s full 7-day leave was approved with pay under company infectious disease policy. He recovered completely and returned after his 7-day isolation ended.
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More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
