Real customer story shared with consent. Name changed for privacy.
The Situation
Nikki had an emergency appendectomy. Hospital discharge MC covered 3 days, but her surgeon verbally advised 5 days of rest.
The Challenge
Globe required proper documentation for any extension. Visiting the hospital again for an additional MC was inconvenient.
The Solution: DrCertificate Online Medical Certificate
Nikki submitted her post-surgery status through DrCertificate. A PRC doctor reviewed her surgeon’s advice and issued a complementary 2-day extension MC.
The Outcome
Globe approved her full 5-day leave. Nikki recovered fully and returned at full capacity. Her HMO processed the hospital costs smoothly.
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DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
