Frequently Asked Questions
You will receive your digital medical certificate within 30 minutes* of submitting your medical form and completing the consultation. The service is available 365 days a year for fast and reliable delivery.
Only licensed and registered medical practitioners, such as MBBS, MD, or MS doctors certified by the relevant medical authorities, can issue a valid medical certificate.
Yes, the medical certificates are genuine, issued by certified doctors following guidelines such as the Telemedicine Act 2019 and the National Medical Commission standards. They are accepted by employers, educational institutions, and official organizations in line with WHO protocols.
The duration of sick leave granted depends on the medical assessment and the doctor’s discretion. Some platforms allow up to 7 days or more, but each case is individually evaluated. Specific institutional policies may also apply.
Physical doctor visits are recommended if you are hospitalized or undergoing specialized treatment. Otherwise, for common illnesses, fitness certificates, or sick leave documentation, online consultations with certified doctors are sufficient and legally valid.
Yes, standard sick leave certificates cover students as well and include necessary details like diagnosis, rest duration, and reasons for absence to be presented to educational institutions.
You can obtain a fitness medical certificate by filling out a form with your health details and undergoing an online consultation with a licensed doctor who will assess and issue the certificate confirming your fitness for activities such as study, work, or travel.
Coverage of medical certificates by health insurance varies depending on the insurance policy. Typically, costs for online medical certificates are paid out of pocket unless explicitly covered by your health insurance plan [in general telemedicine practice.
These services operate internationally with a focus on South-East Asia and parts of Europe, providing local language support and payment gateways. They maintain a network of certified doctors across multiple countries.