Real customer story shared with consent. Name changed for privacy.
The Situation
Nikki had an emergency appendectomy. Hospital discharge MC covered 3 days, but her surgeon verbally advised 5 days of rest.
The Challenge
Globe required proper documentation for any extension. Visiting the hospital again for an additional MC was inconvenient.
The Solution: DrCertificate Online Medical Certificate
Nikki submitted her post-surgery status through DrCertificate. A PRC doctor reviewed her surgeon’s advice and issued a complementary 2-day extension MC.
The Outcome
Globe approved her full 5-day leave. Nikki recovered fully and returned at full capacity. Her HMO processed the hospital costs smoothly.
Related Sick Leave Services
View our Sick Leave service in Manila or explore all medical certificates available in Manila.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
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