iQor Davao Account Manager Gets Sick Leave for Sudden Vertigo

Real customer story shared with consent. Name changed for privacy.

Profile
Industry: BPO / IT Services
Role: Customer Account Manager
Employer: iQor
Location: Davao City, Philippines
Age: 28
Condition: Vertigo / dizziness
Certificate Type: Sick Leave (2 days)

The Situation

Carla woke up with severe vertigo, vomiting, loss of balance, and ringing in ears. A doctor diagnosed Benign Paroxysmal Positional Vertigo (BPPV) and prescribed rest and medication.

The Challenge

Carla could not commute to iQor’s Davao IT Park office safely. She needed proper documentation for 2 days off.

The Solution: DrCertificate Online Medical Certificate

Using DrCertificate from bed, Carla submitted her symptoms: loss of balance, vomiting, ringing in ears, headache. A licensed physician issued a 2-day sick leave certificate.

The Outcome

Carla recovered with proper rest and medication. She returned safely on day 3. Her MC was processed without issue.

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Related Sick Leave Services

View our Sick Leave service in Davao City or explore all medical certificates available in Davao City.

More Stories From BPO Professionals

DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.

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