Real customer story shared with consent. Name changed for privacy.
The Situation
Nino developed severe ear pain, reduced hearing, and fever after a swimming trip. An ENT diagnosed acute otitis media and prescribed antibiotics.
The Challenge
Nino needed 3 days off to allow antibiotics to work. Qualfon Cebu requires MC for 3-day absences to process paid sick leave.
The Solution: DrCertificate Online Medical Certificate
Through DrCertificate, Nino submitted his symptoms: ear pain, fever, hearing loss, and his ENT diagnosis. A PRC doctor issued a 3-day sick leave certificate.
The Outcome
Nino received the MC within 30 minutes. His leave was approved with pay. He recovered fully and returned to his shift on day 4.
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Related Sick Leave Services
View our Sick Leave service in Cebu City or explore all medical certificates available in Cebu City.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
