Real customer story shared with consent. Name changed for privacy.
The Situation
Ryan developed viral stomach flu with vomiting, diarrhea, and weakness for 36 hours.
The Challenge
HCL required MC for 2-day absences. Ryan couldn’t commute to a clinic while dehydrated.
The Solution: DrCertificate Online Medical Certificate
Ryan used DrCertificate from home. He submitted his abdominal symptoms, vomiting, and diffuse abdominal pain. A PRC physician issued a 2-day sick leave certificate.
The Outcome
Certificate delivered in 30 minutes. Ryan rested, recovered, and returned on day 3.
Related Sick Leave Services
View our Sick Leave service in Cebu City or explore all medical certificates available in Cebu City.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
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