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Medical Certificate for COVID-19 Online

Request a medical certificate for COVID-19 online with DrCertificate. A certified doctor reviews your details through a chat based consultation and decides whether to issue a certificate.

The service is for non emergency situations and serves people in 10 South East Asian countries, including Singapore, Malaysia, the Philippines and Indonesia.

Fill in the online form to begin.

ตัวอย่างใบรับรองแพทย์ที่ใช้ข้อมูลสมมติ เพื่อประกอบการอธิบายเท่านั้น

Can you get a medical certificate for COVID-19 online?

Yes. DrCertificate connects people with COVID-19 in South East Asia to certified doctors holding an MBBS, MD or MS degree. After a digital chat consultation, the doctor decides whether to issue a medical certificate, which arrives by email as a PDF. The service is for non emergency cases only and is not for India, legal or insurance use.

Before you apply

Price
It depends on your country, for example 25 SGD in Singapore, 399 pesos in the Philippines or 30 MYR in Malaysia.
Time
About 30 minutes.
Who reviews it
A certified doctor (MBBS, MD or MS). All doctors on the platform are registered medical council doctors.
Will it be accepted?
Please check with the place of submission that online medical notes are accepted before you apply.
If the doctor declines
Doctors decline about 2% of requests, usually when details do not match or symptoms are inconsistent. Payments are non refundable, except a verified technical fault reported within 24 hours.
How long a note covers
In most South East Asian countries, sick leave and work from home notes go up to 7 days for generic symptoms, and fitness notes are generally valid for 30 days. The doctor decides.
Medical reviewer
Dr Urooj Arshad, M.B.B.S, General Medicine, IMC | GMC 430548

What is a medical certificate for COVID-19?

A medical certificate for COVID-19 is a note from a certified doctor confirming that you were assessed and, in the doctor's judgement, needed rest or a change in how you work. A medical certificate typically shows the patient's name, the consultation date and the dates covered.

DrCertificate does not diagnose, treat or prescribe. The certificate records the doctor's decision after a chat consultation, not a test result or a treatment plan.

For COVID-19, the Sick Leave option or the Work From Home option usually fits best.

Employers, universities and schools are the usual recipients.

Which kinds of COVID-19 can a doctor consider online?

A doctor on DrCertificate can consider mild COVID-19 that you are managing at home, including a positive test with light symptoms or none at all. Severe illness needs in person care instead.

Mild COVID-19 often looks like a cold or flu. Fever, cough, sore throat and tiredness are common, and body aches or a change in taste or smell can happen too. According to the NHS, most people with COVID-19 feel better within weeks, though recovery can take longer for others.

The doctor decides whether rest is needed and for how long, based on what you share in the consultation.

No set number of days is promised.

  • Mild COVID-19 at home

    Flu, like symptoms that you are managing with rest and fluids at home.

  • Positive test with light or no symptoms

    A positive home or clinic test where you need time away from other people.

  • Symptoms that linger

    Tiredness or a cough that carries on after the infection. The doctor judges each case on what you describe.

  • Severe COVID-19

    Serious breathlessness, chest pain or a fast worsening illness. Not suitable for a chat consultation. Seek in person care.

What should you tell the doctor about your COVID-19?

Tell the doctor which COVID-19 symptoms you have, when they began, how severe they feel and what leave period you are requesting. Clear and consistent details give the doctor what they need to decide.

Mention a positive test if you have one.

  • Your symptoms

    Fever, cough, sore throat, tiredness or a change in taste or smell.

  • Onset and duration

    The date symptoms started and whether they are improving.

  • Severity

    Whether you can carry on daily tasks or need to rest.

  • Test results

    Any home antigen or clinic test result you already have.

  • Leave requested

    The dates you are asking the certificate to cover.

When is COVID-19 not suitable for an online certificate?

COVID-19 is not suitable for an online certificate if you have any emergency warning sign. The NHS says to seek emergency care for the signs listed here.

Go to the nearest emergency department or call your local emergency number.

DrCertificate is for suitable non emergency situations only. The platform does not diagnose, treat or prescribe, and the doctor may decline any request that is not suitable for a chat consultation.

  • Sudden chest pain Pain in the chest that comes on suddenly.
  • Severe breathlessness Being so breathless you cannot say short sentences while resting.
  • Coughing up blood Any blood when you cough.
  • Collapsing or fainting Losing consciousness or falling down without warning.

Which certificate should you choose for COVID-19?

The Sick Leave option suits most people who are too unwell with COVID-19 to work or study. Use the table to match your situation to an option on the form.

Form optionSuits a person with COVID-19 whoTypical note length
Sick Leave for university or workIs too unwell to attend work or classesUp to 7 days for generic symptoms in most South East Asian countries
Work From HomeCan still work but should stay home to avoid passing the virus onUp to 7 days in most South East Asian countries
Unfit to TravelIs too unwell to take a planned trip or flightSet by the doctor
Medical Fitness CertificateIs currently well and needs a general fitness note for work, travel or sport, not a recovery noteGenerally valid for 30 days

How do you get a medical certificate for COVID-19 online?

You get a medical certificate for COVID-19 online in four steps, from the application form to your inbox. Everything happens by form and chat.

Fitness requests are reviewed 9 am to 9 pm IST Monday to Saturday and 10 am to 8 pm IST on Sunday.

Someone typing on a laptop at a wooden desk
  1. ขั้นตอนที่ 1: Fill in the online form

    Choose your certificate option, then enter your details, your COVID-19 symptoms, the onset date and the leave you need. Make sure your name matches your ID.

  2. ขั้นตอนที่ 2: Pay securely through Stripe

    Payment is taken through Stripe before the doctor reviews your request. Payments are non refundable.

  3. ขั้นตอนที่ 3: Doctor review by digital chat

    A certified doctor reviews your details in a chat consultation and may ask follow-up questions, then decides whether to issue a certificate.

  4. Step 4: Receive your PDF by email

    If approved, the certificate arrives by email as a PDF, usually in about 30 minutes.

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What does a medical certificate for COVID-19 cost?

A medical certificate for COVID-19 costs 25 SGD in Singapore, 399 pesos in the Philippines and 30 MYR in Malaysia. The payment covers a certified doctor's review of your request.

You pay through Stripe. Payments are non refundable, including when the doctor declines, unless a verified technical fault is reported within 24 hours.

CountryPrice
Singapore25 SGD
Philippines399 pesos
Malaysia30 MYR
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คุณจะไปยังแบบฟอร์มคำขอที่ปลอดภัยของ DrCertificate เพื่อดำเนินการต่อ

What happens if the doctor does not issue a certificate for COVID-19?

If the doctor does not issue a certificate for COVID-19, your request is closed and the payment is not refunded. Issuing is the doctor's independent decision, made after reviewing your details in the chat consultation.

Requests are usually declined when details are wrong, for example when the name and ID do not match, or when the symptoms and details shared are inconsistent. A request showing emergency warning signs is also not suitable for chat. Once issued, a certificate cannot be corrected unless the fault lies with the medical team.

Questions go to care@drcertificate.com.

Where can you use a medical certificate for COVID-19?

You can use a medical certificate for COVID-19 from DrCertificate in 10 South East Asian countries, as long as the employer or institution accepts online medical notes. Acceptance is always their decision, so check before you apply.

The certificate is not for submission in India, not for legal purposes and not for insurance. Applicants must be at least 16.

Singapore

Malaysia

Philippines

Including Manila, Cebu and Davao.

Indonesia

Thailand

Vietnam

Cambodia

Laos

Myanmar

Brunei

Why request your COVID-19 certificate through DrCertificate?

DrCertificate is an online platform that connects people in South East Asia with independent, certified doctors.

  • Certified, registered doctors

    Every request is reviewed by a doctor holding an MBBS, MD or MS degree and registered with a medical council.

  • PDF by email in about 30 minutes

    Approved certificates arrive in your inbox as a PDF.

  • Honest limits

    You are encouraged to confirm your employer or school accepts online notes first.

  • Run by Health Venture OU

    The platform is operated by Health Venture OU, with an office at KMC Armstrong Corporate Center, Salcedo Village, Makati City, Metro Manila.

Questions about medical certificates for COVID-19

Request a medical certificate for COVID-19

A certified doctor reviews your COVID-19 request by chat. Prices are 25 SGD in Singapore, 399 pesos in the Philippines and 30 MYR in Malaysia, and approved certificates arrive by email as a PDF. For chest pain or severe breathlessness, seek urgent care instead.

มีข้อสงสัยก่อนยื่นคำขอ ติดต่อ care@drcertificate.com