Real customer story shared with consent. Name changed for privacy.
The Situation
After months of intensive coding, Leah developed severe wrist pain and tingling. A specialist diagnosed early RSI and advised 2 days of complete rest from typing.
The Challenge
SAP required MC documentation for any paid sick leave. Leah couldn’t type comfortably to even fill out forms.
The Solution: DrCertificate Online Medical Certificate
With dictation software, Leah submitted her symptoms through DrCertificate. A PRC physician issued a 2-day RSI sick leave certificate.
The Outcome
Leah rested her wrist for 2 days, applied ice, and returned with an ergonomic keyboard. Her MC was processed by HR.
Related Sick Leave Services
View our Sick Leave service in Manila or explore all medical certificates available in Manila.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
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