Grab Davao Ops Specialist Cancels Flight With Post-Surgery Unfit to Fly Cert

Real customer story shared with consent. Name changed for privacy.

Profile
Industry: BPO / IT Services
Role: Regional Operations Specialist
Employer: Grab Philippines
Location: Davao City, Philippines
Age: 33
Condition: Post-operative recovery
Certificate Type: Unfit to Fly Certificate

The Situation

Ramon had scheduled a flight to Manila for a regional workshop, but an emergency appendectomy 3 days prior made flying medically risky.

The Challenge

Ramon needed a formal unfit to fly certificate to refund his business-class ticket and defer his workshop attendance.

The Solution: DrCertificate Online Medical Certificate

Through DrCertificate, Ramon submitted his post-op medical status and surgeon’s recommendation. A PRC physician issued an unfit to fly certificate.

The Outcome

Cebu Pacific refunded his ticket. Grab deferred his workshop. Ramon recovered fully and attended the rescheduled event in Manila a month later.

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Related Unfit to Fly Certificate Services

View our Unfit to Fly Certificate service in Davao City or explore all medical certificates available in Davao City.

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DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.

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