Real customer story shared with consent. Name changed for privacy.
The Situation
Andrew slipped at home and hit his head. ER cleared him with a mild concussion diagnosis and advised 3 days of rest (no screens).
The Challenge
Andrew needed a proper MC that his Infosys HR would accept. The ER document was insufficient for corporate sick leave.
The Solution: DrCertificate Online Medical Certificate
Through DrCertificate, Andrew submitted his ER discharge papers and doctor’s recommendation. A PRC physician issued a 3-day sick leave certificate specific to post-concussion recovery.
The Outcome
Infosys approved the 3-day leave. Andrew recovered screen-free, resumed work safely, and now uses a non-slip bath mat.
Related Sick Leave Services
View our Sick Leave service in Cebu City or explore all medical certificates available in Cebu City.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
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