Real customer story shared with consent. Name changed for privacy.
The Situation
Aleksa developed severe sinusitis with facial pressure, congestion, and persistent headache. Her ENT prescribed antibiotics and 3 days rest.
The Challenge
SciCom required proper MC documentation for extended leave. The sinus pressure made commuting to clinics uncomfortable.
The Solution: DrCertificate Online Medical Certificate
Aleksa used DrCertificate from home. She submitted sinus symptoms and ENT diagnosis. A PRC physician issued a 3-day sick leave MC.
The Outcome
Aleksa’s 3-day leave was approved with pay. She completed antibiotics, recovered, and returned to her tech support role.
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Related Sick Leave Services
View our Sick Leave service in Cebu City or explore all medical certificates available in Cebu City.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
