About Us

Each request is reviewed by a certified doctor, who alone decides whether to issue a certificate and what it says. If you need documentation for work, university or travel, a doctor reviews your request during working hours, and an approved certificate is sent to your email. If a certificate isn’t appropriate, the doctor may decline the request.

Acceptance depends on the organisation you submit it to, so check first. An organisation can ask to verify a certificate from its official email domain, with you copied, and clinical details are not shared without your written consent. We store your data on encrypted servers, generally delete or anonymise it 15 days after the transaction unless the law requires longer, and never sell or rent it.

The service runs 365 days a year. Doctors review requests during working hours: 9 am to 9 pm IST Monday to Saturday, and 10 am to 8 pm IST on Sunday. A request made outside those hours is reviewed in the next working slot. DrCertificate does not provide diagnosis, treatment or prescriptions, and it is not for emergencies. If you need urgent care, contact your local emergency services.