Real customer story shared with consent. Name changed for privacy.
The Situation
Manila pollution and dust triggered severe allergic rhinitis in Bianca: non-stop sneezing, itchy eyes, and headaches. She needed 2 days of antihistamine treatment and rest.
The Challenge
Citibank required MC for 2+ day absences. Bianca couldn’t focus on credit reviews while her eyes watered constantly.
The Solution: DrCertificate Online Medical Certificate
Bianca submitted her allergy symptoms through DrCertificate. A PRC doctor issued a 2-day sick leave certificate.
The Outcome
Bianca took 2 days off, her allergies subsided with treatment, and she returned. Her MC was approved by HR.
Related Sick Leave Services
View our Sick Leave service in Manila or explore all medical certificates available in Manila.
More Stories From BPO Professionals
DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.
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