UnionBank Cebu Manager Uses Mental Wellness Leave After High-Stress Project

Real customer story shared with consent. Name changed for privacy.

Profile
Industry: BPO / IT Services
Role: Digital Banking Manager
Employer: UnionBank
Location: Cebu City, Philippines
Age: 31
Condition: Anxiety and work-related stress
Certificate Type: Mental Wellness Leave (3 days)

The Situation

After managing a 4-month digital transformation launch, Paulo experienced chronic anxiety, sleep disturbances, and decreased concentration. His doctor advised 3 days of mental wellness leave.

The Challenge

UnionBank’s progressive HR policy supports mental wellness, but proper medical documentation is still required for paid leave.

The Solution: DrCertificate Online Medical Certificate

Paulo used DrCertificate for a discreet mental wellness consultation. He reported symptoms of anxiety, poor sleep, and decreased energy. A licensed PRC doctor issued a 3-day mental wellness MC.

The Outcome

Paulo took 3 days to decompress. He returned with more structured boundaries and remained productive. His wellness MC remained confidential.

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Related Mental Wellness Leave Services

View our Mental Wellness Leave service in Cebu City or explore all medical certificates available in Cebu City.

More Stories From BPO Professionals

DrCertificate serves thousands of BPO employees across Manila, Cebu, and Davao. Browse more customer case studies or read our guide to Philippine sick leave rules.

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