Medical fitness certificate
For a new job, a course or a good health letter, including fit to work. Choose Medical Fitness Certificate on the form.
People in Indonesia can request an online fitness certificate, sick leave note or travel note from DrCertificate without leaving home. DrCertificate is an online platform that connects you with independent certified doctors.
Each request goes to a doctor who reviews it through a digital chat consultation.
The doctor decides whether to issue a certificate. Paying does not make it automatic, and the decision rests with the doctor alone. Start with the online form.
Yes. Anyone in Indonesia aged 16 or over can request an online fitness certificate or other medical certificate through DrCertificate. You fill in the online form, pay through Stripe, and an independent certified doctor reviews the request by digital chat. An approved certificate arrives as a PDF by email. The service suits non emergency situations only.
Workers, students and travellers are the groups in Indonesia who most often need a medical or fitness certificate. Office staff in Jakarta, Surabaya and Bandung are asked for a surat keterangan sakit after a sick day, and new hires are asked for a surat keterangan sehat before they start.
Students need the same papers for campus admission, sports clubs and missed exams.
The rainy season runs roughly from November to March across most of the archipelago and brings a rise in fevers, flu and dengue. A worker with a mild cold in the wet months might need a note for one or two days off. A traveller leaving from Soekarno Hatta International Airport near Jakarta, or Ngurah Rai in Bali, might need a doctor's view on being fit to fly.
Another traveller might fall ill the night before and need a note saying they are unfit to travel. A sports club in Yogyakarta might want proof that a new member is fit to train.
An online request suits these moments because you can start it from a phone, at home or in a hotel. Whether your office, campus or airline takes an online note is their decision, so check with them first.
Match your reason to one of the four options on the form
The right certificate depends on why you need it. The DrCertificate form has four options: Sick Leave, Unfit to Travel, Work From Home and Medical Fitness Certificate. Each certificate below fits one of them.
For a new job, a course or a good health letter, including fit to work. Choose Medical Fitness Certificate on the form.
For a gym, club, race or school team that wants a doctor's note saying you are fit to take part. Uses the Medical Fitness Certificate option.
For an airline that asks for proof you are well enough to travel. Uses the Medical Fitness Certificate option.
For time off work or university while you are unwell. Choose Sick Leave. A general medical certificate uses the same option.
For days when you can still work but should stay home. Choose Work From Home.
For a trip you cannot take because of illness. Choose Unfit to Travel.
You get an online fitness certificate in Indonesia in four steps, all done online. The whole exchange happens in writing, with no video call and no clinic visit.

Open the online form, pick the option that fits your need and enter your details, dates and reason or symptoms.
Pay the fee for your country by card on the Stripe checkout.
An independent certified doctor reads your request in a digital chat and may send follow-up questions. Reply promptly to avoid delays.
If the doctor approves, the certificate reaches your inbox as a PDF. If not, the request is declined.
អ្នកនឹងបន្តនៅលើទម្រង់ពាក្យស្នើសុំប្រកបដោយសុវត្ថិភាពរបស់ DrCertificate។
Have your personal details, dates and any wording request ready before you open the form. Checking them first saves time, since a certificate cannot be corrected once issued unless the mistake came from the medical team.
Your full name and ID as they appear on your documents, plus an email address you check.
Why you need the certificate and the start and end dates you are asking for.
Any form or wording your employer, school or airline gave you.
Your symptoms, how long you have had them, and any records you already hold.
The doctor reads everything you submitted and decides, on medical grounds, whether a certificate is appropriate. The review covers your symptoms or reason, the dates you asked for, and whether your name and ID details match.
Expect questions.
The doctor may ask follow-up questions in the chat if a detail is unclear or something does not add up. Answering in full helps the doctor reach a decision sooner. An honest, consistent account counts for more than a long one.
DrCertificate does not diagnose, treat or prescribe. The platform connects you with an independent doctor, and that doctor alone decides whether to issue the certificate. Payment covers the review, not a guaranteed result.
If the doctor declines, you do not receive a certificate and the payment is not refunded. Doctors decline about 2% of requests when the name and ID do not match or the symptoms and details shared are inconsistent.
Payments are non refundable, with one exception. A verified technical fault reported within 24 hours is the only case where a refund applies.
If your request is declined, see a doctor at a local clinic or puskesmas in person. For help with a payment or a technical problem, email care@drcertificate.com.
The fee depends on the country you apply from, and Stripe shows the amount for Indonesia before you pay. Listed prices elsewhere include 25 SGD in Singapore, 399 pesos in the Philippines and 30 MYR in Malaysia.
The fee covers the doctor's review and, if approved, your certificate as a PDF by email.
Every fee is non refundable, including when the doctor declines.
| Country | Listed fee |
|---|---|
| Indonesia | Shown at Stripe checkout |
| Singapore | 25 SGD |
| Philippines | 399 pesos |
| Malaysia | 30 MYR |
អ្នកនឹងបន្តនៅលើទម្រង់ពាក្យស្នើសុំប្រកបដោយសុវត្ថិភាពរបស់ DrCertificate។
A fitness certificate in Indonesia usually takes about 30 minutes once a doctor has your complete request. Missing details, a name that does not match your ID, or follow up questions in the chat can slow it down.
Fitness cases are reviewed from 9 am to 9 pm IST Monday to Saturday and 10 am to 8 pm IST on Sunday. Bali and Makassar sit one hour ahead of Jakarta, on WITA.
| Day | IST | WIB, Jakarta | WITA, Bali |
|---|---|---|---|
| Monday to Saturday | 9 am to 9 pm | 10.30 am to 10.30 pm | 11.30 am to 11.30 pm |
| Sunday | 10 am to 8 pm | 11.30 am to 9.30 pm | 12.30 pm to 10.30 pm |
Only the receiving organisation can say whether it accepts an online certificate, so ask your employer, school, airline or sports body before you apply. DrCertificate cannot promise acceptance anywhere.
Indonesian manpower law protects the wages of workers too ill to work, and employers commonly ask for a doctor's letter as proof. Company rules decide the format.
Indonesian rules name who does three common health checks, and an online certificate does not replace them.
Airlines set their own fit to fly and unfit to fly rules, and those differ from one carrier to the next.
An online certificate is not right for emergencies, legal matters, insurance claims or anyone under 16. In an emergency in Indonesia, call 112, or 119 for medical emergencies, or go straight to the nearest hospital emergency department.
Certificates from DrCertificate are not for legal purposes, must not be used for insurance, and are not for submission in India. Applicants must be at least 16.
Visit a local clinic, puskesmas or hospital in person if your symptoms are severe, getting worse, or need an examination, tests or treatment. The same goes for any check where the rules name the doctor, like the SIM and migrant worker checks above.
DrCertificate is an online platform run by Health Venture OU, with an office at KMC Armstrong Corporate Center, H.V. Dela Costa, Salcedo Village, Makati City, Metro Manila, Philippines. The platform serves people in Indonesia and nine other South East Asian countries.
The reasons below come from how the service works day to day.
Every doctor on the platform is registered with a medical council and holds an MBBS, MD or MS.
Sports fitness, fit to fly and fit to work use the Medical Fitness Certificate option. A general medical certificate uses Sick Leave.
In most South East Asian countries, sick leave and work from home notes go up to 7 days for generic symptoms, and fitness notes are generally valid for 30 days.
No. DrCertificate has no video or in person consultations. An independent certified doctor reviews your form and talks with you through a digital chat if questions come up. If your situation needs a physical examination, an online certificate is the wrong route and a local clinic in Indonesia is the better choice.
The doctor decides whether a certificate can cover dates that have already passed, and nothing is promised in advance. State the real dates you were unwell on the form. A doctor will not issue a certificate when dates and symptoms do not fit together, and the fee is not refunded if declined.
Fitness notes are generally valid for 30 days in most South East Asian countries, while sick leave and work from home notes go up to 7 days for generic symptoms. The organisation receiving your note can set its own limit, so ask your employer, school or club before you apply.
Your details go to the doctor reviewing your request and are used to prepare and email your certificate if approved. Stripe handles payment, so you enter card details on the Stripe checkout. For any question about your data, write to care@drcertificate.com before or after you apply.
You can request a fit to fly or unfit to travel certificate before a flight from Soekarno Hatta, Ngurah Rai or any other Indonesian airport. The airline decides whether it accepts the note, and rules differ by carrier. Ask the airline what it needs, then apply with that wording ready.
Email care@drcertificate.com for help with a request, a payment or a technical problem. Report a technical fault within 24 hours, since a verified fault in that window is the only case where a refund applies. The postal address is KMC Armstrong Corporate Center, Salcedo Village, Makati City, Philippines.
No. Indonesian rules say a police doctor or a police recommended general practitioner does the physical check for a motor vehicle licence, and migrant workers need a certificate based on medical and psychological examination. Book those checks in person with the doctor or facility the authority names.
Start the online form, choose the option that fits your need and send your request for a doctor's review. The doctor decides whether to issue a certificate, and fees are non refundable. Questions first? Email care@drcertificate.com.
មានសំណួរមុនដាក់ពាក្យ? care@drcertificate.com