ដាក់ពាក្យ

Online Sick Leave Certificate in Indonesia

Need a doctor's note but cannot get to a clinic? DrCertificate lets people in Indonesia request an online sick leave certificate from home, the office or a hotel room.

An independent certified doctor reviews every request after a digital chat consultation. The doctor decides whether to issue a certificate, so approval is never automatic.

Fill in the online form, pay through Stripe and wait for the doctor's review. Approved certificates arrive by email as a PDF.

គំរូលិខិតបញ្ជាក់ដែលមានព័ត៌មានសាកល្បង សម្រាប់ជាឧទាហរណ៍ប៉ុណ្ណោះ។

Can you get an online sick leave certificate in Indonesia?

Yes. People in Indonesia aged 16 or older can request an online sick leave certificate through DrCertificate. You fill in an online form, pay through Stripe, and an independent certified doctor reviews your request by digital chat. If approved, the certificate arrives as a PDF by email. The service suits non emergency situations only.

Before you apply

Price
It depends on your country, for example 25 SGD in Singapore, 399 pesos in the Philippines or 30 MYR in Malaysia.
Time
About 30 minutes.
Who reviews it
A certified doctor (MBBS, MD or MS). All doctors on the platform are registered medical council doctors.
Will it be accepted?
Please check with the place of submission that online medical notes are accepted before you apply.
If the doctor declines
Doctors decline about 2% of requests, usually when details do not match or symptoms are inconsistent. Payments are non refundable, except a verified technical fault reported within 24 hours.
How long a note covers
In most South East Asian countries, sick leave and work from home notes go up to 7 days for generic symptoms, and fitness notes are generally valid for 30 days. The doctor decides.
Option to choose on the form
Medical Certificate - Sick Leave
Medical reviewer
Dr Urooj Arshad, M.B.B.S, General Medicine, IMC | GMC 430548

Who needs a medical certificate in Indonesia?

Workers, students and travellers in Indonesia most often need a medical certificate at short notice. An employer may want proof of a sick day, a campus may want a note for a missed class, and a traveller may need paperwork around a flight.

Office staff in Jakarta know the problem. Waking up with a fever and then sitting in traffic for an hour to reach a clinic is the last thing anyone wants. Factory and warehouse workers in the industrial zones around Bekasi and Karawang face the same choice before a shift.

Students in Bandung, Yogyakarta and Surabaya often need a note to meet attendance or exam rules. Each of these people needs paperwork fast, without losing half a day.

The rainy season, roughly November to March, brings a rise in fevers, colds and dengue cases.

Travellers add another layer. Visitors passing through Soekarno Hatta International Airport in Jakarta or I Gusti Ngurah Rai in Bali sometimes fall ill mid trip and need a note for an airline or an employer back home.

An online request through DrCertificate fits these moments because you apply from your phone. Whether the employer, school or airline accepts the note is their call, so check with them first.

Which medical certificate do you need in Indonesia?

Four options appear on the DrCertificate application form

The right certificate depends on what your employer, school or airline asked for. DrCertificate offers four options on the application form, and each one covers a defined set of needs.

How do you get a medical certificate online in Indonesia?

You get a medical certificate online in Indonesia by filling in the DrCertificate form, paying through Stripe and waiting for an independent doctor's decision by email. Every step happens on your phone or laptop, in writing.

No video calls. No clinic visit.

Approved certificates come as a PDF that you can forward to HR, a lecturer or an airline.

Someone typing on a laptop at a wooden desk
  1. ជំហានទី 1៖ Fill in the online form

    Open the DrCertificate form, pick the certificate you need and enter your name, ID details, email, symptoms and the dates you want covered.

  2. ជំហានទី 2៖ Pay through Stripe

    Pay the fee for your country at the Stripe checkout. Payment sends your request to a doctor for review.

  3. ជំហានទី 3៖ Chat with the doctor

    An independent certified doctor reads your form through a digital chat and may send follow-up questions. Reply quickly to avoid delays.

  4. Step 4: Get the decision by email

    If the doctor approves, your certificate arrives as a PDF by email. If the doctor declines, no certificate is issued.

ដាក់ពាក្យឥឡូវនេះ

អ្នកនឹងបន្តនៅលើទម្រង់ពាក្យស្នើសុំប្រកបដោយសុវត្ថិភាពរបស់ DrCertificate។

What should you have ready before you apply?

Have your personal details, the reason and dates for the certificate, any wording your organisation asked for and a note of your symptoms ready before you start. Gathering these first saves time and cuts down on follow-up questions.

A name that does not match your ID is one of the main reasons a request gets declined.

  • Personal details and email

    Your full name as shown on your ID, your ID details and an email address you check often.

  • Reason and dates

    Why you need the certificate and the start and end dates you want it to cover.

  • Requested wording or form

    Any format or wording your employer, school or airline asked for.

  • Symptoms and records

    When your symptoms began, how they affect you and any existing medical records.

What happens when the doctor reviews your request?

The doctor reads your submitted information and decides independently whether a certificate is appropriate. Paying for the review does not guarantee a certificate. The decision rests with the doctor alone.

The doctor looks at your symptoms, when they started, the dates you asked for and whether your details are consistent with each other. If something is unclear, the doctor may ask follow-up questions in the chat before deciding. Answering with accurate detail, and without delay, gives the doctor what is needed to reach a fair decision. Vague or contradictory answers make approval harder.

DrCertificate is a platform, not a clinic. The platform does not diagnose, treat or prescribe.

A certificate is issued only when the doctor finds it appropriate for what you have described.

What if the doctor cannot issue your certificate?

If the doctor cannot issue your certificate, the payment is not refunded, and the next step is to see a doctor in person at a local clinic or puskesmas. Doctors decline about 2% of requests, usually because the name and ID do not match or the symptoms and details shared are inconsistent.

Payments are non refundable. The one exception is a verified technical fault reported within 24 hours.

Questions about a decision can go to care@drcertificate.com.

What does an online sick leave certificate cost in Indonesia?

The fee for Indonesia is shown at the Stripe checkout before you pay, and prices depend on the country you apply from. The fee covers the doctor's review and, if approved, your PDF certificate by email.

The fee is non refundable, including when the doctor declines.

CountryPrice per certificate
IndonesiaShown at checkout before payment
Singapore25 SGD
Philippines399 pesos
Malaysia30 MYR
ដាក់ពាក្យឥឡូវនេះ

អ្នកនឹងបន្តនៅលើទម្រង់ពាក្យស្នើសុំប្រកបដោយសុវត្ថិភាពរបស់ DrCertificate។

How quickly can you get a medical certificate in Indonesia?

Turnaround is about 30 minutes from a complete request. Missing details, a name that does not match your ID or follow up questions from the doctor can add time.

Fitness cases are reviewed during set hours in Indian Standard Time. The table converts them to Jakarta time, WIB. Readers in Bali or Makassar on WITA add one hour to the WIB times, and readers in Papua on WIT add two.

DayIST hoursWIB hours
Monday to Saturday9 am to 9 pm10.30 am to 10.30 pm
Sunday10 am to 8 pm11.30 am to 9.30 pm

Will your employer, school or airline in Indonesia accept it?

Acceptance is decided by the receiving organisation, so check with your employer, school, airline or sports body before you apply. Ask whether they take online medical notes and whether they need set wording.

Indonesian labour law ties sick leave to a doctor. The official explanation of Article 93 paragraph 2 point a of Law 13 of 2003 on Manpower defines a sick worker as one who is sick according to a doctor's statement.

Longer illness has its own wage rules. Government Regulation 36 of 2021 on Wages sets the share of wages an employer pays a worker who is too sick to work, as shown in the table.

Airlines write their own fit to fly and unfit to fly rules, and those rules differ from one carrier to the next. Read your airline's medical policy first.

Period of sicknessShare of wages paid
First 4 months100 percent
Next 4 months75 percent
Next 4 months50 percent
After that, until the employer ends the employment25 percent

When is an online certificate not right for you in Indonesia?

An online certificate is not right for you in Indonesia if you face an emergency, need the note for legal or insurance use, or are under 16. In an emergency, call 112, call 119 for a medical emergency, or go to the nearest hospital emergency department, known locally as IGD.

Certificates from DrCertificate are not for legal purposes, insurance claims or submission in India. Applicants must be 16 or older.

Visit a local clinic, puskesmas or hospital in person if your symptoms are severe or getting worse, or if you need an examination, tests or treatment. Chest pain, trouble breathing or a high fever that will not break needs urgent care, not a form.

Who issues your medical certificate?

  • Certified doctors

    Each request goes to a doctor with an MBBS, MD or MS qualification. All doctors on the platform are registered medical council doctors.

  • The doctor decides

    DrCertificate is a platform. The doctor alone decides whether to issue a certificate, and doctors decline about 2% of requests, usually when details do not match or symptoms are inconsistent.

  • Medical reviewer

    Dr Urooj Arshad, M.B.B.S, General Medicine, IMC | GMC 430548.

Why choose DrCertificate in Indonesia?

DrCertificate is an online platform run by Health Venture OU that connects people in South East Asia with independent doctors for medical certificates. The reasons below come straight from how the service works.

  • Registered doctors

    All doctors on the platform are registered with a medical council and hold MBBS, MD or MS qualifications.

  • Real review, not a rubber stamp

    Doctors decline about 2% of requests when the name and ID do not match or the symptoms and details shared are inconsistent.

  • Simple certificate options

    Sports fitness, fit to fly and fit to work certificates use the Medical Fitness Certificate option. A general medical certificate uses the Sick Leave option.

  • Realistic durations

    In most South East Asian countries, sick leave and work from home notes go up to 7 days for generic symptoms, and fitness notes are generally valid for 30 days.

Medical certificate in Indonesia: common questions

Ready to request your medical certificate in Indonesia?

Start the online form once you know an online note fits your need. An independent doctor decides whether to issue your certificate, and fees are non refundable. Questions first? Email care@drcertificate.com.

មានសំណួរមុនដាក់ពាក្យ? care@drcertificate.com